PMP Exam: Human Resources
December 24th, 2010
PMP exam revision guide, with a summary of the main points with which you need to be familiar before taking the PMP exam. The numbers refer to chapters in the PMBOK Guide.
PROJECT HUMAN RESOURCES MANAGEMENT
Review of the processes involved in planning, acquisition, development, and management of the project team.
9.1 Develop Human Resource Plan
- Organization chart
- Job descriptions
- RACI charts
9.2 Acquire Project Team
- Pre-assignment
- Negotiation
- Virtual teams
9.3 Develop Project Team
- Team development stages
- Forming, Storming, Norming, Performing, Adjourning
- Leadership styles
- Motivation theories
9.4 Manage Project Team
- Conflict resolution techniques
- Confronting, Collaborating, Compromising, Withdrawal, Smoothing, Forcing