PMP Exam: Quality
December 24th, 2010
PMP exam revision guide, with a summary of the main points with which you need to be familiar before taking the PMP exam. The numbers refer to chapters in the PMBOK Guide.
PROJECT QUALITY MANAGEMENT
Review of the processes involved in planning for, monitoring, controlling, and assuring the quality requirements of the project.
8.1 Plan Quality
- Quality vs. Grade
- Precision vs. Accuracy
- Prevention over Inspection
- Continuous Improvement or Kai-Zen
- TQM and PDCA
- Cost of Quality: Prevention, Appraisal and Failure costs
- Benchmarking, Design of Experiments
8.2 Perform Quality Assurance
- Managerial function
- Quality Audits and Process Analysis
8.3 Perform Quality Control
- Technical function
- Specific Measurements
- Ishikawa’s Seven Basic tools