PSHM: PROJECT STAKEHOLDER MANAGEMENT (2 DAYS / 14 PDU’s)
| COURSE DESCRIPTION |
Project stakeholders are defined as anyone whose interests can be positively or negatively affected by your project, or able to affect the success or failure of the project either before or after it has been completed. Stakeholder management requires effective and tactful communication skills to satisfy the needs of, and resolve issues with, project stakeholders, and is also a significant consideration in the success of the project. This 2-day interactive workshop will provide essential management skills, tools and techniques to effectively overcome the challenges of project stakeholder management.
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| PROGRAMME OUTLINE |
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Definition of Project Stakeholders and Project Stakeholder Management
Project Stakeholder Management model:
- Identify the stakeholders in your project
- Classify them in order to develop a management strategy
- Prioritize their needs and expectations
- Use your influence with all stakeholders
- Design a Communication Plan
- Evaluate your strategy
Evaluating the effectiveness of the Project Stakeholder Management Strategy when applied to real-life projects
Measuring Project Stakeholders’ satisfaction
Self-management to expand your power and influence
Developing your Influencing Skills
Resolving Conflicts among Project Stakeholders
Practical application of project stakeholder management tools and techniques
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| WHO SHOULD ATTEND |
This course is most suitable for project sponsors, managers, and project core team members who want to be able to influence and manage various project stakeholders.
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| WHAT YOU WILL LEARN |
- To master the essential processes, tools, and good practices necessary to manage the expectations and informational needs of all project stakeholders
- Improve your relationship and conflict management skills
- To apply ready-to-use project stakeholder management tools and templates to your projects
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